- Log into the console and on the left hand side click the settings tab. From the pop up, select Manage Users.
2. At the top right hand corner, you will see an option “Add User”. Click on this button.
3. You can then enter the user's Name and Email. For "UserType", only Merchant Fraud Analyst can be selected. If you wish to add another Account Administrator, please contact the support team here.
Please note to select the site the user will access to it must be moved to the right box.
4. The User should then navigate to the IDVision Console and select "Reset Password" and follow the steps to obtain a new password and gain access to the Digital Verification Console.